FAQ
Questions we hear before every engagement.
How is this different from hiring a Salesforce consultancy?
Implementation partners build. We govern. Most delivery problems we see are not technical — they are missing ownership, missing criteria, and missing process. We work as a senior peer alongside your existing team and partners, including under a partner’s banner when engaged by an SI.
What is a Release Risk Assessment?
A structured two-week engagement: we score your release pipeline for what could break before it ships, and deliver a scored risk register, prioritized remediation, a go/no-go recommendation, and a 30/60/90-day stabilization roadmap.
What does a fractional engagement look like?
Senior delivery and BA leadership by the week — typically one to three days weekly. Requirements workshops, stakeholder alignment, sprint and release coordination, and a monthly one-page executive report. No new headcount, no long-term commitment.
Do you work with Salesforce consulting partners and SIs?
Yes. We take white-label engagements under your brand, provide overflow BA and delivery capacity, and step into at-risk client programs as rescue support. Your client relationship stays yours.
What size organization do you work with?
Mid-market and enterprise teams with complex Salesforce environments — typically hundreds to several thousand users, monthly or faster release cadence, and real integration surface. If your releases feel risky, you are in scope.
How do engagements start?
With a consultation. We talk through your release process, where it hurts, and whether we can help. If the fit is right, most clients start with the two-week Release Risk Assessment — it produces value on its own and tells both of us what a longer engagement should focus on.
How do you measure success?
The same way you do: fewer defects reaching production, lower post-release ticket volume, faster resolution, and releases that ship on cadence. Our proof points — 40% lower mean time to resolution, 20% lower ticket volume — come from measured before/after baselines, and we set the same baselines with you.
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